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BluBracket Documentation

BluBracket Documentation

Main

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  • Introduction to BluBracket

    • What is BluBracket?
    • BluBracket use-cases
    • Getting started with BluBracket
    • Key workflows
    • Integrations
  • User guide

    • Role Based Access Control
    • CLI tool
    • Code servers
    • Configure ignore rules
    • Adding a BluBracket user
    • Configure Azure AD
    • Remediate alerts
    • CI checks
    • Messaging
    • Incident Management
    • Ticketing
    • Integration architecture
  • API

    • Intro to BluBracket APIs and API keys
    • System Audit
    • Event & alert
  • Frequently asked questions

  • Contact support

  • Release notes

  • Authoring documentation

  • Introduction to BluBracket

    • What is BluBracket?
    • BluBracket use-cases
    • Getting started with BluBracket
    • Key workflows
    • Integrations
  • User guide

    • Role Based Access Control
    • CLI tool
    • Code servers
    • Configure ignore rules
    • Adding a BluBracket user
    • Configure Azure AD
    • Remediate alerts
    • CI checks
    • Messaging
    • Incident Management
    • Ticketing
    • Integration architecture
  • API

    • Intro to BluBracket APIs and API keys
    • System Audit
    • Event & alert
  • Frequently asked questions

  • Contact support

  • Release notes

  • Authoring documentation

  1. Home
  2. User guide
  3. Ticketing

Ticketing

Automatic ticketing of detected issues gives security and developer teams visibility into security issues in the tools they’re using to plan, track, and report work. No need to sign into or use another too.

Out of the box, BluBracket supports Jira and ServiceNow, and additional integrations are possible via the flexible APIs.

In this section

  • Jira Integration
    • Jira Connection
    • Jira Subscription
  • ServiceNow Integration
    • ServiceNow Connection
    • ServiceNow Subscription

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  • BluBracket code security tracks what's in your code, who has access, and where it goes
  • Trust & compliance
  • Privacy policy
  • Terms & conditions